“In this day and age of poor customer service, and mediocre product support, I was pleasantly surprised dealing with you for my shower pan. I was most impressed with how quick you responded to my inquiry both online and a personal phone call to answer all my questions. Further, the turnaround time from ordering, to having the pan arrive at my door was unbelievable. 4 days from order to install, and the pan was made exactly to specs., so it fit perfect without any adjustments needed. It definitely sped up the construction phase, allowing me to finish my project on time, and worry free.