"I used this company's carpet cleaning service for the first time yesterday on June 27 2017. It will not be the last time either as I am very pleased. My wife and I moved from Alberta to Vernon in 2004 and we were told that contractors and other service providers should not be expected to be as reliable as those we may have been used to in Alberta as the pace is a lot different in BC. I sadly admit this was not always true but often it was. Well Jennifer and Jeff Twerdun have fixed that and made up for all those that fell short in the last 13 years. Perhaps it is because Jeff also moved here from Alberta? From the first phone call I made, the quote provided over the phone, efficient booking and the early arrival of Jeff I have been pleased with how they conduct their business.